Last updated: 02/18/2025

1. Introduction

Safeguarding our customers’ privacy is very important to us. As we continue to improve and expand our services, we recognize our customers’ need and desire to preserve their privacy and confidentiality. We have adopted standards that help maintain and preserve the confidentiality of customers’ nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.

2. Information We Collect

a. Personal Information:

We maintain physical, electronic and procedural safeguards designed to protect your personal information. We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law. We collect nonpublic personal information about you from the following sources: Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history and other financial information. Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances and account activity. Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports and other information relating to your creditworthiness From employers and others to verify information you have given to us. Examples of information provided by employers and others include verification of employment, income or deposits.

b. Contact Information:

If you opt-in to receive text messages, we will collect your mobile phone number and any preferences you provide for text message communication.

c. Website Usage Information:

We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and the pages you visit.

3. How We Use Your Information

We may use your personal information for the following purposes:

a. To process and manage your mortgage application.

b. To communicate with you about your application and other relevant services.

c. To provide you with information about our products and services.

d. To enhance and improve our website and services.

e. To comply with legal and regulatory requirements.

f. To send you text messages if you have opted in for this service.

g. All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

4. Opting In for Text Messages

If you choose to opt in for text messages, you consent to receiving text messages from us for purposes related to your mortgage application, updates, and promotions. You can opt out of text messages at any time by following the instructions provided in the messages or by contacting us directly. Standard text messaging rates may apply.

5. Sharing Your Information

We may share your personal information with third parties, including but not limited to:

a. Credit bureaus and other financial institutions for the purpose of processing your mortgage application.

b. Service providers who help us manage our business and provide you with services.

c. Government authorities and regulatory bodies to comply with legal and regulatory requirements.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage can be guaranteed to be completely secure. We cannot ensure or warrant the security of any information you transmit to us.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain data processing activities. To exercise your rights or for any privacy-related inquiries, please contact us at [email protected] .

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the revised Privacy Policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

Hesson Loans, LLC

615-516-3176

[email protected]